Refund policy
At Veltto, customer satisfaction is important to us.
We accept returns within 7 days of delivery if the product arrives damaged, defective, or incorrect.
To request a return or refund, please contact us at:
vexitoo10@gmail.com
Conditions:
- Product must be unused and in original packaging.
- Refunds are processed after inspection and approval.
- Certain items may not be eligible for return due to hygiene or usage reasons.
Refunds are usually processed within 5-7 business days after approval.